Help Centre
Your Questions, Answered.
Welcome to the Oasis Help Centre — your go-to resource for quick, reliable answers. Whether you need help making a transfer, managing your account, or understanding fees, we’re here to guide you every step of the way.
Explore our FAQs, get step-by-step guides, or connect with our support team whenever you need assistance.
Fast support. Clear answers. Peace of mind.
What is Oasis International Solutions?
We are a global payment platform that enables businesses to send and receive money across borders with speed, security, and transparency.
Who can use Oasis?
Our services are designed for companies of all sizes that need to make international payments or manage multi-currency operations.
How long do international transfers take?
Most transfers are completed within 1–2 business days, depending on the destination country and currency.
What currencies are supported?
We support major global currencies including USD, EUR, GBP, BRL, AED, and more.
Is my information secure?
Absolutely. We use bank-grade encryption and comply with international data protection regulations such as GDPR and AML policies.
Do you require identity verification?
Yes, to comply with financial regulations and ensure secure transactions, we may request identity and business verification documents.
I'm having trouble logging in. What should I do?
Try resetting your password. If the issue persists, contact our support team via live chat or submit a request.
Have a specific question? Contact us.
